Shipping Policy
At Gemcojewlery New York , we understand the importance of timely and secure deliveries. We strive to process and ship your orders as quickly as possible.
Order Processing & Shipping
Standard Processing -
Orders typically take 12-14 business days to process and prepare for shipment. This time frame excludes weekends and holidays. Our team works diligently to pack your products securely and ship them promptly.
Backordered Items -
If your order includes a backordered item, we will hold the entire order until all items are ready to ship. This ensures that everything arrives together in one package. If you prefer to receive available items sooner, please contact us at gemcojewelrystonebeads@gmail.com to arrange multiple shipments.
Express Shipping -
Our express shipping option ensures that your order reaches you within 6-7 business days. This is ideal for customers who need their items faster than standard delivery but don’t require next-day service. We prioritize these orders to ensure timely dispatch and delivery.
Shipping Options
Standard Shipping -
We offer free standard shipping within the USA. For orders outside the USA, standard shipping is available at a rate of $14.
Express Shipping -
For faster delivery, our express shipping option is available worldwide for $26. Whether you're in the USA or any other country, you can opt for this service to receive your order more quickly.
*If you need your delivery by a specific date, please contact us in advance. We will do our best to accommodate your request.*
Insurance
While we take every precaution to ensure safe delivery, we recommend purchasing shipping insurance for high-value or irreplaceable items. Insurance protects against risks such as loss, theft, or damage during transit. Please note that Gemcojewlery New York is not responsible for items that are lost, stolen, misdelivered, or undelivered once they are in transit.
Tracking Information
Domestic Orders - Tracking information will be provided once your order is shipped.
International Orders - Tracking is available for orders with registered or express mail upgrades. Otherwise, tracking may not be available.
For any further questions or assistance, please contact us at gemcojewelrystonebeads@gmail.com.
